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Get repeatable knowledge out of the owner's head.
OWNER DEPENDENCE
Would the business keep moving if you stopped answering for a day?
Owner-dependence is not just about holidays. It shows up whenever routine enquiries, quotes, follow-ups, reporting and low-risk decisions queue behind one person.
Calculate my free scoreEight questions. About three minutes. No email required for the free score.
What the score looks for
OwnerGap examines whether recurring work is manual, assisted by systems, delegated within rules, or able to run with exception-based oversight.
A low score is not a judgement on the quality of the business. It identifies where growth, absence or workload is most likely to create a bottleneck. A high score does not mean everything should be automated; governance becomes more important as autonomy increases.
The full £49 assessment turns the starting score into a delegation map, risk boundaries and a practical 90-day roadmap.
Reduce dependence in the right order
Delegate
Move repeatable work to people or systems with clear rules.
Automate
Automate stable low-risk steps, not ambiguous judgement.
Escalate
Bring the owner back only for exceptions that genuinely need them.